Guidelines for project management Print

We follow our APE methodology within our project  lifecycle. This framework keeps us on track making sure that we have made the necessary considerations so that we can complete your project on time and within budget.

Our Process

A P E

 

Assess

We evaluate the presented information and project requirements including scope and desired outcome. We also analyze necessary data and available resources.

Plan

We create a plan aligned to project objectives using the available resources and budget whilst being mindful of potential limitations and risks.

Execute

We complete work as per scope and communicate changes as we proceed. We look out for any execution gaps that might affect the project.

Below are some guidelines and techniques that we have learnt and use to mange our projects.

Content

For most projects content needs to be provided by the client unless you have purchased a content creation package/service.

Working with multiple pieces of information such as files, images, content and sensitive data like prices and login credentials can be confusing and risky.

The client must avoid providing incorrect, incomplete and false information for design and production as this will result in project delays and unnecessary expenses.

Together we must deal with data in a responsible manner using tools (software/systems) to organise and communicate our expectations.

Here are some guidelines

• Files should be labelled in to avoid confusion.
• Similar content and products must me placed into separate folders.
• Use screenshots and example websites to communicate styling and features
• Supply high res and correct file types for the best quality outcomes. See our image guide

Roles and Responsibilities

Production Schedules will be established in advance and adhered to by both the Customer and Kingcom. Where Production Schedules are not adhered to by the Customer, the Customer acknowledges that it will impact the final delivery date or dates for the Services or work in terms of this Agreement and will be adjusted accordingly. Read More

Although we are quite flexible, the client must

• Clients must nominate one person that will represent their team, they will be responsible for confirming and validating information internally (withing the company). Who will also communicate these changes with us.
• Responsible for the accuracy of content supplied. Images, Text, Contact information etc. should be verified before submitting to us. Work carried out on incorrect information may result in extra charges to compensate for lost time.
• Verify if work is interpreted as per brief of requirements.
• Respond within a reasonable period for work to continue.

KingCom also provides extra services that can assist customers to source, create or organise information.

These may include

• content research
• content writing
• proof reading
• typing
• database organisation and management
• lead management
• content scraping
• product titles and content
• creation of payment gateway account

The process of Drafts, Revision Rounds or Sessions

Revision rounds are limited. We group changes and requests together. These tasks are scheduled and executed according to their similarity. This allows us to eliminate multiple tasks and complete the project at a faster rate. The client should try to take advantage of this by providing feedback and requests in batches.

There might be a delay in feedback from us during this time as we will explore design possibilities before sending you feedback.

Inconsistent design in Early or Draft Stages

This is common in the early part of the project. In many cases these inconsistencies are deliberate for the following reasons

• We are testing a few design options, for example we might display two types of image styles (which should normally be alike)
• This will allow us to open a discussion regarding your preference, then these changes are implemented throughout the project.